Frequently Asked Questions

  • What gaming console can I use with the Motion Reality?
    Our Motion Reality platforms are only compatible with computers running the Windows operating system. The steering wheel and pedals can still be used with compatible consoles; but you will miss out on the immersive motion experience!
     

  • What simulation hardware can I use with the Motion Reality?
    Inition Racing has partnered with leading names in the sim racing world such as Sparco, RSeat, and Fanatec to name a few, to make our platforms universally compatible. Your choice of wheel and pedals will not affect compatibility with the Motion Reality Platform. To confirm your rig compatibility, get in touch with our customer support team! 
     

  • Can I customise the components for my Motion Reality ready-to-race package?
    We have a selection of ready-to-race packages pre-built, but if you know exactly what you want, we can customise the components to create the perfect package for you! 
     

  • What size display can I use?
    Currently our standard display mount is designed for the Ultrawide 4K gaming display. We can customise the display mount for multiple screen installations on request.
     

  • What software / games are supported?
    Motion Reality’s software package is compatible with a large range of simulator software, including most racing simulators and even some arcade games. Check the full list here.
     

  • What are the dimensions of the Motion Reality platform?
    The complete build dimensions of the MR-3 platform are 1700mm x 1050mm x 490mm. 
     

  • Can I adjust the seat and  pedals?
    The seat is fully adjustable with the sliding rack on all our rigs, whilst the position of the pedal plate can be adjusted during installation. 
     

  • Can I adjust the intensity of the Motion Reality platform?
    Our custom software allows you to adjust every level of motion easily using sliders.

     

  • What is the maximum weight of the driver?
    The maximum recommended driver weight is 150kg.
     

  • How many Degrees of Freedom (DoF) are in the Motion Reality platform? 
    Our motion platforms are named appropriately for the DoF they are capable of. The MR-3 has 3 degrees of freedom (Pitch, Roll and Heave).
     

  • Do your prices include VAT?
    All listed prices on our website are inclusive of VAT at 20% for UK customers. For customers outside of the UK, the VAT rate is exempt.
     

  • Do you ship internationally? 
    We can ship to anywhere in the UK within 7 days for our ready-to-race packages. We are also shipping internationally, please contact our customer support centre for details on shipping and installation rates.
     

  • Can I build it myself / Are they ready out of the box?
    All installations must be carried out by our expert in-house technical team.
     

  • What are your installation rates for international customers?
    Please contact our customer support centre

  • Which package is right for me?
    Each person has a different expectation for what they want to achieve with their motion platform. Some just want the fun of the extra added dimension, and others are looking to perfect their skills with the help of additional feedback provided by Motion Reality. No matter what you’re looking for, only you can tell which package is right for you. If you’re not sure, get in contact with our customer support team to discuss your requirements, and we’ll help you to make an informed decision. Our MR-3 GT is optimised for entry level racers, while the MR-3 GT Pro is aimed at professional level, and the MR-3 Formula is for those looking to recreate the low-slung formula seating style.
     

  • Where are they manufactured/where are you based?
    Motion Reality platforms and Ready-to-Race systems are produced at our facility in Wembley, London.
     

  • Where can I experience Motion Reality?
    You can visit our facility in Wembley. Pease  contact  us to book an appointment.

     

  • What is your Returns Policy?
    Returns are accepted up to 30 days from the date of delivery, and are subject to an administration fee. Please refer to our returns policy for further details. 
     

  • What is your warranty period?
    The Motion Reality MR-3 platform comes with a 3 year warranty and technical support. All other products included in our ready-to-race packages carry a standard manufacturers’ warranty. 
     

  • Do you offer remote support?
    We offer remote telephone and online support for all platforms purchased..
     

  • I have an issue with my platform - how do I fix it?
    Please refer to the support section of our website.
     

  • Why should I choose Motion Reality?
    Motion Reality brings you the complete racing experience in one easy package - at a fantastic price. Motion Reality can be your one-stop shop for all the essential components to your racing simulator, and we include installation & support once you have purchased your Motion Reality platform. Our motion platform is capable of simulating the general tendencies of the road surface, as well as the minute details - simultaneously! 

 

  • How much is Motion Reality?
    We have multiple platform packages available, each customisable with options to suit your needs. Use our custom options selector to find a package that suits you, down to the price!
     

  • What payment methods are accepted?
    We accept all major credit & debit cards, Paypal, and bank transfer. All our products are eligible for finance on request.
     

  • Can I receive an invoice (VAT receipt)?
    If you require a VAT receipt for your purchase, let us know, and we will send one over for you.
     

  • What is your Privacy Policy?
    Please refer to our website.